Winter WonderLearn Open House
Join us on December 14th for learning, fun, and discovery for the whole family! Explore educational resources, meet our team, and experience hands-on activities!
Register here: Eventbrite - Winter WonderLearn
Join us on December 14th for learning, fun, and discovery for the whole family! Explore educational resources, meet our team, and experience hands-on activities!
Register here: Eventbrite - Winter WonderLearn
At ElevateChild, our goal is to turn parents into passionate advocates by establishing genuine Trust & Transparency in every interaction. We view our communication as a two-way partnership, ensuring you feel confident, informed, and delighted from your very first inquiry to your child’s final graduation.
We use consistent, proactive communication to make you a partner in your child’s success:
We use our app to send daily positive, personalized updates, ensuring you are always connected to your child’s development. We don't just share photos; we clearly articulate the learning objectives behind activities.
You receive a Weekly individualized message detailing how your child is evolving, and Monthly Assessment Reports (based on our weekly GOLD assessment) that summarize progress and explain how we are updating our lesson plans to meet their individual needs.
For sensitive or safety issues, we prioritize Effective, Private Dialogue using phone calls or in-person talks never general messages and follow up within one hour to ensure resolution.
We conduct informal check-ins at least once a quarter to ask, "Is there anything we could be doing better?" We use our Quarterly Net Promoter Score (NPS) to continuously improve and measure satisfaction.